Help & support

Pico support.

Help with editing, exporting and saved projects.

How do I make my first post?

Create a project, choose a canvas size, and add a photo or text. Tap a layer to select it. Move, resize or rotate it, and use the text tools to change its font, colour and spacing.

Can I make a carousel?

Add slides to your project, then swipe between them as you edit. Every slide shares the project's canvas dimensions. You can duplicate and reorder slides before exporting.

How do I export?

Tap Next in the editor to choose PNG, JPEG or WebP. PNG is lossless. JPEG and WebP have an Image quality slider: lower quality makes smaller files without changing pixel dimensions. Save PNG or JPEG slides to Photos. Share the current WebP image, or save the full WebP carousel as numbered files in a folder you choose. If saving to Photos is blocked, allow photo-library access in your device settings.

Where are my projects saved?

Drafts and imported media are stored locally on your device. An optional Pico account signs you in but does not upload or sync your projects. Export anything you want to keep outside the app before removing it or changing devices.

How do I delete my Pico account?

Open Settings, choose Pico account, then choose Delete account. This permanently deletes your account and server sign-in sessions. Projects on your device are not part of the account and stay on the device.

Can I restore a project from Trash?

Open Trash from the project heading menu and restore the project within 7 days. Expiry is checked when Pico opens, resumes, and while you use it. Permanently deleted projects cannot be restored in Pico.

Contact

Need a hand?

steve@wahlu.com

Include your device model, app version and the steps that led to the problem. Only attach photos or screenshots needed to explain it.